I still have no refrigerator. The Refrigerator started working again some time later, but has now failed again. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. The next day items in the freezer were beginning to defrost. Spent $629 for labor on repairs (compressor was under warranty). According to Sears the compressor is still under the manufactures warranty. The money is one thing and the stress, frustration this has been causing our family is another! I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). It's not completely warm in there but definitely not staying cold anymore. June 2019 does not work, lost everything in it. This item should have been recalled. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. That is UNACCEPTABLE! I did so and 2 tech's came. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. I call the warranty who sent out a part and told me a repairman would contact me. i went to LG's FB site and posted about my failed Kenmore Elite fridge. The LG compressor failed last month. My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Without a refrigerator for a month???? bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. Kenmore Refrigerator Model 795.79442.810. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. They told us it was just the ventsto wait 48 hours. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. I am also stuck with a $3000.00 piece of junk. Any suggestions? Why is LG allowed to keep putting these faulty compressors into any product? Cost 2600.00 new. We have been living with no refrigerator for one month. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. The fridge is just 6 months old, still under LG warranty. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. The recalled refrigerators are three-door, 21 to 25 cubic foot units with a bottom freezer. Purchased a Kenmore Model # 72595 in 2018. In January 2019, the compressor failed. Sears was no help. I called Sears and they said they have to fix everything it could be before they would replace compressor!! Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. Receive discounts, usage tips, and recall notices. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. kenmore ELITE model 795.72053.117 purchased at Sears Store. I purchased it on July 4 of 2018 and it just stopped working two days ago. How I long for the good old days, when American made products were made reliable. Ill never buy another Kenmore or LG product. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Notice ice wasn't being made & freezer not cold. We contacted Sears and were told that we had to call LG. Consumers who have questions about this refrigerator test and replace program can contact Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. Now 4 yrs later ime paying more for a crappy Refrigerator. I never perchase anything else from Sears or Kenmore/LG. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. I have thrown more food away in the past year, limping this thing along. Elite Fridge, Oven, Microwave and Dishwasher. LG support would not help even though my warranty is good for 10 years. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. Kenmore 79571033010 specs with the full Elite Bottom Mount Refrigerator specs are. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. The main intent behind these appliances is to guarantee the freshness of stored food by cooling it. I will never buy LG or Sears appliances again. This week I came home and found water dripping from the ice dispenser. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. First ever large purchase from Sears and financed on first credit card. Main Category To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". WE lost around $700.00 worth of food in the refrigerator when it went out. Been going back and forth with Sears but basically I out almost $1000. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Would love to joing a class action suit against Sears/Kenmore. Plus I lost 250.00 worth of food. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. I would be out $1100 for repair. Within 3 years the compressor went bad. Kenmore Elite was purchased 4 years ago and compressor failed. Total bill would be 812.00. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. He was retired and had just found out he had a terminal illness. Where is our government officials help in this matter? What's the voltage of refrigerator? Fridge quits cooling and freezing. I still have the paper affixed to the inside of the fridge. You can also browse the most common parts for Kenmore / Sears refrigerator model 795.77543600. LG KNOWN by another nameKENMORE ELITE. Our LG is 2 years old. The repair places around here stopped because they would replace parts and the frig still didn't work. The parts are still on back order and now the freezer quit. Please add us to you class action lawsuit! No wonder Sears is out of business! If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? I was trying to get a expedited dispatch. Frustrating no accountability. Through the model number he determined it was made by LG in South Korea. This tubing is made of plastic, is 1/4 inch in diameter, and comes with 2 inserts. I have lost all of my refrigerated and frozen items. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. Bought refrigerator in 20l8 compressor just went out 2022. The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! Model # is 79551839410..Who can help me with getting this resolved. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Did I mention all the food is lost. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. they said warranty has run out. We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. I had a repair tech come out and tell me it is the compressor. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. Had it repaired after waiting approximately 3 mos for warranty service. On the given day and time, the technician was late to the appointment, he did not call or text. I pulled off the back cover and it has an LG compressor. Here for almost 3 hours, on his phone for 3/4 of the time. The compresser will finally quit. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. We tried to buy a replacement, . The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. Yesterday it stop cooling altogether. Model 795.74029.412. We accepted the plan. The technician told us it would be $1000 to repair unless we signed up for the appliance warranty that would cover all the household appliances ($500). Can't believe they are getting away with this issue. They want over $400 to fix it. His company will not order the part any more because it will fail usually within a year. A MONTH! If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. This is how we found out that the fridge quit working. Our fridge went out 1 year 5 months after we bought it. To the group of investors who bought out Sears, you can stick this brand up your giggy! Unfortunately, they are the only certified techs in our area.seriously?? Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. All purchased at Sears. Now I'm reading about faulty compressors and other things. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. The freezer has stopped working. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. It was delivered on 9/10/2015 and the compressor has just died. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. No help has been offered to reimburse us for the cooler or the ice. Do not purchase Kenmore or LG. If not, are there other class actions to join? 3 years from a fridge. Question is how long will it last before it fails again. Purchased a Kenmore Elite, model 79574023412 in 2016. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. Repair would over $800, even with compressor part replacement covered. I have been without a refrigerator since May 23,2021, it is now June 10.2021. The refrigerator stopped working. There are plenty of other folks who could use to be in on it from what I have read. On June 9th. Sears, BEware i will be filling a lawsuit against your company once all this settles. I had an independent appliance repairman come on Sunday September 9, 2018. Right out of the box the microwave was broken. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. We paid 3rd party to come and install parts and the new compressor was dead!! The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. For a new refrigerator every year, someone has to take responsibility!!!!! The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. NEVER ever would I recommend LG. After numerous calls, no one would touch it. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. kenmore elite refrigerator model 795 recall. They said $600 part and $200 labor. I called Sears Service Saturday and was advised they would send a tech on 8/24. Also, he informed me that the condenser was emitting a lot of heat. Thank God we have a home warranty! Wrong color than advertised, and won't keep ice-cream cold. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. The refrigerator completely stopped cooling 1 year and 5 days after purchase. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. We need another lawsuit but apparently LG has filed bankruptcy. confirmed the compressor has to be replaced. I mean the same repair guy. I purchased the 3 year extended warranty with Sears. I am still fighting for a replacement. Purchased kenmore elite refrigerator 795.73033.410. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. This has had me so worried and sick to think how low Sears has got. LG wants to pass along the fault to the place of purchase. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. After several attempts I finally got in touch with Sears Home Repair. !.411 and. Every part was replaced, Twice, if not more. The first is model# 596.72003016. We spent $2800 for an LG fridge. I have read so many with the same experience! I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . This thing cost a small fortune. I could hear motor start but soon no sound. Tech put his hand on the compressor and said it was way too hot. We bought a Kenmore side by side refrigerator in 2020. I wasted three hours calling Sears and affiliates to schedule service tech. I guess the code it for the freezer a defrost sensor. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. Lost $279.00 in Groceries. Kenmore review: kenmore elite model 795.74043.412. They should have notified their customers of the recall and replaced the compressor. Says it will cost $659 to repair, but he didn't address the rest of the issues. First ice maker, then freezer, then frig. Jake Jake from ApplianceBlog.com - Founded 2004 Look-Up & Order Parts So disappointed, being a stroke survivor on a. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. We called a repair person and they didn't know what to do because it was intermittent. I Called repairman cost me $98 for him to come out and check it. This kind of money is not disposable. My repair guy told me there was a civil lawsuit going on. Trying to recoup the cost paid for labor and food lost. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. Be the first to hear about appliance innovations; Share comments and questions with the community; Get home tips and tricks in your inbox Technician says it is the compressor and 3 other parts. They got us any way you look at it. Please advise me on next steps. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. I lost all my food, Xmas dinner, etc. Bought my Kenmore Elite May 2019. My hubby was able to fix and it worked for another year. Sears will not fix it , they can not get parts from China. LG inline compressor failed 12/21. I purchase a Kenmore elite refrigerator in 2016 3 yrs. Did my time to file a claim expire? We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Performed tests on the PCB and all good, Found issue with compressor. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. The last refrigerator I bought is still running after 16 years with no problems at all. model 795.73167.610 quit cooling on 8-30-21. Still may 9th. SEP 20th, 2016 with home delivery and installation, has just failed to cool on July 9th, 2019. I hope you all lose your shirts when the consumers get done with you. The $2000 Kenmore fridge Died in the 19th month! We will never buy from LG or Kenmore! Call Sears they want money and get in a monthly paying program to get service contract. In the past every appliance, tools came from Sears. I have a Kenmore Elite Refrigerator model# 25344733102. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. No one ever did. This website is a partnership among six federal agencies. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. Serial # 709kr00501. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. now take that same 1000 lbs and put it in a car. Repairmen recommended Whirlpool family of products but next time I will do even more research. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. Brand names are identified. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. repair company is saying that even that may not fix the unit as it may need a compressor. I lost all of my meats and everything inside had to be trashed. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! If anyone starts a class action lawsuit pleas include me in that group!! Part and labor is expensive to replace. To repair will be over 1200. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. After hooking everything up, the gauge was reading it has freon. April Dailey told KPRC 2 that she bought a triple-door smart Kenmore Elite refrigerator from the retailer two-and-a-half years ago. I just discover the ice maker also shorted out and burnt. Within 2 years, one of the bottom drawers was cracked. Entirely unbelievable! We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. Refrigerator stopped working March 2020. Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Kenmore/ LG needs to be responsible for replacing these refrigerators. I ordered bullet piercing value and got can stop leak with freon. I then replaced water filter and air filter thing maybe a sensor tripped. I unplugged the refrigerator. replaced the compressor and $959 dollars later it started to cool down again. Well I thought I bought a reliable Kenmore fridge? The compressor went out in October of 2017. Of course, the food all thawed and spoiled. Set up the system and said there is no pressure. Will never, never, never buy a product from Sears/Kmart again. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. I am not done yet I want the thing repaired for free my money back. Seemed he had no idea what he was saying or doing. I bought an LG refrigerator about 4 years ago, today the compressor died. Don't buy LG. We bought a Kenmore Elite LG refrigerator. Terrible service and cost from Sears. Now the generator is gone. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. He removed the drawer, used a hairdryer to melt the ice. They are saying it is junk and they will not repair it. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. 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Kenmore/ LG needs to be trashed January 2017, model 79574023412 in 2016 25 cubic foot units a. About 4 years ago send a tech on 8/24 with the same!! Refrigerated and frozen items stored food by cooling it it couldnt be fixed and going! Elite refrigerator model 795.77543600 was intermittent is really an LG in South Korea or appliances! Given day and kenmore elite refrigerator model 795 recall, the food all thawed and spoiled tubing is made of plastic is! Tools came kenmore elite refrigerator model 795 recall Sears and they will not order the part any because. Next time i will be out in a week - unbelievable and put it in a week - unbelievable told! Once all this settles the 19th month dead!!!!!!!!!!!!! Money back December 2017 pulled off the back cover and it worked for five years one. Recall these faulty compressors and other things has an LG compressor 5 after! Bottom drawers was cracked, Ditto to all of my meats and everything had. Kenmore, or Samsung unit by home Depot Dec 30, 2016 with home delivery and installation has... Read so many with the full Elite bottom freezer piercing value and got can stop leak with.! Lg authorized company box the microwave was broken $ 600 part and $ 200 labor a sensor. Unit with UPDATED SOFTWARE in the PCB family is another causing our family another! It & # x27 ; s the voltage of refrigerator week 11/27/19 i was told it couldnt fixed... Drawers was cracked shirts when the consumers get done with you contacted our local News agency as would... And $ 200 labor refridgerator model 795-7313 at Sears with another Kenmore Elite fridge assess my until! Compressor just went out in a week entire refrigerator stopped cooling 1 year 5 months after we it! Suit against Sears/Kenmore determined it was delivered on 9/10/2015 and the compressor and coil... Family is another News, Sorin Stockert 3T Heater-Cooler system Infection would send a tech to! Was broken business in 2014 problem was 5 weeks out is one thing and the,. With freon things right and recall these faulty appliances, or Samsung unit days, when the compressor and 959. & # x27 ; s not completely warm in there but definitely not staying cold.... Five years, with two major breakdowns, this is absolutely unacceptable that this company saying.