I ordered my Elddis Crusader September 2020 to pick up March 2021. Couldn't agree more. All our vehicles are built with fully bonded SoLiD Construction, The latest touring caravans from Buccaneer. But may indicates the level of training and quality control the company employ. I would find it quite astonishing if a dealers technicians greased brake shoes. Roll on 2029/30 depending on the calendar eh? Caravan has not even done 1000 miles since last service with dealer. ..still feel like that some days. Damp from year one, into year 2 & 3 along with cracked panels and no support from the manufacturer. It has a mains socket nearby for a hairdryer, and another USB socket. Sad news very sorry to hear all that. Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. The transverse island bed is a good size, and its headboard has two spotlights and USB sockets. When I went to a large Bailey and Coachman dealership they had not one new c/van for sale ,and said there was no dates for delivery from either maker for most models the staff advised most of the holdup was a result of covid in the Uk and Europe where a lot of fittings are bought from. At Newport Caravans we have made it more easy than ever to drive away with your brand new Buccaneer by offering a flexible payment plan with Blackhorse financing. By Wayward Pilgrim, February 23, 2019 in . For 50 years, the brand from Britain has stood for excellent craftsmanship, innovation and cutting-edge technology. Just had an update this morning. All new caravans, motorhomes and campervans must be registered with us within 6 weeks of purchase as new. We also make sure that the clamp is tight so that it does not drop. Caravan / Motorhome / Static (Make and model): Model Eng, DIY, Caravan, Traction Engines. 2022 Buccaneer Caravan Range If you are looking for the ultimate caravan, nothing beats the brand new 2022 Buccaneer Range. But the mighty Buccaneer Cruiser doesnt need such space-saving, even with a fixed bed thats longer than most rivals at 6ft 1in. As said the contract is with the dealer . My view was that it matched what a court would have awarded (minus 2 years wear and tear) if we had gone for a total rejection. If your dealer did grease the brake linings makes you wonder how many more caravans have been abused. Try and keep everything in writing and any letter reagrding a rejection should be sent snail mail rather than email. Just received email from dealer now delayed to end of August. If it was deliberate that could be attempted murder. The benefits of a Buccaneer for towing remain as ever for the 2021 season. Citroen A series cars. Despite Covid we've managed to cram plenty trips away. Elddis Crusader Storm 2000 Kgs, Unipart Royal Atlas Mover . T. Please keep us informed of any name or address changes by using the Notification of Change to Name and Address form. L-shaped lounge Barracuda and Bermuda), Sumptuous Shimla ActivCare and PetFriendly upholstery in hi-performance, lightweight construction with 4x co-ordinating scatter cushions and 4x armrest cushions as standard, Dometic wireless charger with 2x USB points, Improved bedroom vanity and storage unit with 3x LED light strips (specific layouts only), All models are 8ft wide, creating unsurpassed interior living space, Alde underfloor heating works in synergy with the Alde central heating system, Improved Alde 24hr multi-programmable central and water heating system. Crazing in the gel coat are cracks in the surface coat although only small hairline cracks also called cobwebbing . England and Wales company registration number 2008885. I will read the posts you mention with interest. ReviewsBuccaneerBermuda, By Peter Baber Spacious, superbly equipped and beautifully made Caravans The best is just good enough when enjoying the most beautiful time of the year. He first called about my old S2, which was already gone. I can imagine your comments had the dealer dropped that charge on you unannounced . So for the record what advice was GB1309 asking for? We also had a 2016 Elddis from new. Never ask a man if he comes from Yorkshire. I like the layout and the additional space you get with the wider van and also acknowledged that most of the fixtures and fittings are generic across a range of makes and models, however the faults I have should not have occurred whether it was a 12K or 35K van. If you intend to tow it with a Pick-up type vehicle, passenger derived van or a 4x4 type vehicle, additional care should be exercised because of the potential for a harder rear suspension on such vehicles which may impose excessive loads onto the caravans. If he doesn't, why humiliate him? Caravan & Motorhome Gossip is part of the Gossip Media Group. We have been towing the monster since 2016 and have not had any issues. . caravantalk. Clear editor. All our vehicles are built with fully bonded SoLiD Construction, Three Year Manufacturer's Warranty(2 year Manufacturer's cover for Fiat based vehicles), Ten Year Water Ingress and Body Integrity Warranty. The length they will need is the overall one including the drawbar. In all cases the arbitrator's decision is final and both parties must agree to abide by the decision. Anyone else having issues getting any reliable news out of Elddis at the moment? Would they remove the brake drums and linings during a service? Copyright 2023 Caravan and Motorhome Club. Buccaneer's Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. Im not aware that any caravan produced by U.K. manufacturers for the domestic market falls outside the 7 metre body length. Anyone else finding the same? We have a 2018 Buccaneer Cruiser and have never heard of a 50th anniversary edition? All rights reserved. Does anyone this year know of any other person who has received there preorder caravan. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. The warranty shall be governed and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the courts of England. In your Buccaneer you'll find award-winning, cutting-edge technology and all the must-have gadgets, including: remote control self-levelling system and Alde underfloor . The Sky-Scape panoramic sunroof will keep the lounge light despite those dark woods and the classy chrome details blend into the locker handles. I would ask what the difference is with the Anniversary edition as there is not a lot left to add to the standard spec. Oh dear, an all too familiar theme to the post. Original VAT invoices and damp reports must be retained as proof that the annual services have been carried out in accordance with our warranty terms. Now with automotive standard Glycol G13 antifreeze coolant, Aero Privacy flush-fit double-glazed side windows with night ventilation position, pleated blinds, and fly-screens, Hypnos mattress upgrade available on all fixed bed layouts, Multi-speed omnivent (extracts and blows air), External gas barbecue point with easy-slide chariot socket, External satellite point, 12V outlet with additional solar panel connectivity, aerial point, and 230V external socket. This warranty does not affect the purchaser's statutory rights. My apologies if this is less than interesting. Where the arbitrator awards a sum of money less than an offer made by Erwin Hymer Group UK Ltd, which has already been rejected by the customer, then their deposit is forfeited. We have never had an issue with any site here in the UK or on the continent. These cookies will be stored in your browser only with your consent. Did it include 'E. It's all too familiar I am afraid. The mounting frame contains a built-in auto retract and auto-level function in the event the customer should accidentally damage or misplace the touchscreen. Offering incomparable specification, technology, and luxury - nothing else comes close. In my experience it is better to get all the necessary work done at the same time and to only accept it as merchantable quality once it has been completed. E&P Remote-control self-levelling - effortlessly level in just 2 minutes! If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. The 10-year water ingress and bodywork integrity warranty is all very reassuring, too. The furniture, fridge, cooker, heating etc is not worse or better quality than those fitted to any other van, just more of them. By For a better experience, please enable JavaScript in your browser before proceeding. In years 1, 2, and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase. Theres a 50 th Anniversary Edition 2019 advertised one Yorkshire at 27k. But 1 would be bad luck. . All Elddis, Compass, Xplore and Buccaneer products are classed as portable and therefore all work under warranty requires the caravan or motorhome to be delivered and collected from the selling Retailer. It is with the Retailer that your contract of sale exists and consequently they have the responsibility to ensure any complaints and warranty issues are addressed. Sad to report that 42% damp found around the ALDE hot water boiler area otherwise all clear. Includes USB input, Advanced Remote Control app (your smartphone becomes the RC), and anti-theft detachable panel. Obviously a deal that works for you and if one is pragmatic or even cynical would give you the opportunity to reject your new van and get a refund if it does have major problems. Call it blind faith if you like but we carry on in a spirit of can do optimism! Delivery was moved to May then July. 0L TDI 6 Speed manual. The highlight is the unique, integrated self-levelling system. Full documentary evidence that the caravan or motorhome has been serviced annually should be provided at the time of transfer, in accordance with the terms and conditions of the warranty stated in the handbook. Buccaneers Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. Published: January 14, 2021, This high-quality four-berth has much to offer, as long as you don't mind the slightly limited storage. I have become friends with a guy who is looking for a boat. The Buccaneer Bermuda has an L-shaped lounge, just like the Barracuda (only facing the other way), a space for a TV, and a central washroom spread across the van. Our hope is that the new fronts will be more robust as they have finally dispensed with the UK manufacture used hitherto. Search on here for Buccaneer. In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. I have since heard their compound at the factory is full of caravans that are not fully kitted out . E & P Compact Levelling System. Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. They would remove the drums but not the shoes. And a list of manufacturer problems as long as your arm at delivery time. You dont notice it in the sunlit lounge, but further back, it can make the interior feel a touch gloomy. Get a certificate of posting which is free from the PO. Your new caravan is designed to be towed by a normal motor car. (Maintenance-free, gives 6-point stabilisation, additional theft protection and makes fitting the wheel lock(s) or changing a tyre simple). It's complemented by a new upholstery for all 2021 Buccaneers - its ActivCare finish is particularly easy to wipe clean. So where has it been for 2 months? Step inside the palatial Buccaneer Cruiser with Practical Caravan's Group Editor Alastair Clements - Copyright: Practical Caravan Productions. These cookies do not store any personal information. Why you think it exceeds 2.55m or the 7m body length as both Ray and myself were referring to shipping length which is over 8m? We also use third-party cookies that help us analyze and understand how you use this website. Sitting in the "Stockman's Cafe" at the Malvern show after looking at the Commodore (and receiving an initial indication of what sort of trade in we might expect) I asked Mrs Chief what sort of "no brainer" offer we might be unable to refuse. Stand to be corrected though. Fortunately I am used to keeping "contemporaneous" notes which helped a lot, but even then it was a struggle. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. For the new season, Buccaneers have retained their stylish silver sides, too. The Policy is not retrospective and is applicable to 2012 Model year caravans and motorhomes onwards. Rather than the dealer repalcing the front panel which normally seems to involve a trip tpo the factory, we have opted for the hairline cracks to be repaired by a professional company. 4 of them considerably improbable in the extreme. Email states manufacturers having supply issues from Europe. Would I buy another Elddis product, NO, would I use the dealer again, No. Then in our 2nd year of ownership we found to our cost that we were on our own with the front and rear panels which were already out of warranty. 30,000 Buccaneer caravan tour, including how it works, we look at this Buccaneer luxury caravan tour and see how it all works, the Buccaneer Galera is a 6 b. Practical Caravans reviewers approved of its Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin. Model and make of caravan, motorhome or campervan, Photograph, diagram or size of part required, A maximum of Six Years' Water Ingress and Body Integrity Warranty. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. Please complete the Notification of Change of Ownership form in your handbook. Innovative design, luxurious furnishing and modern technology Buccaneer has stood for these principles for more than five decades. Otherwise it's status quo. Started 52 minutes ago, By At the end of the Buccaneer Cruiser, behind a sliding door, is the superb end washroom. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. Elddis Customer Service sound exasperated and say even they can't get information internally and only dealer can help. The Touch Panel consists of a removable touchscreen and a mounting frame. To answer your question directly and probably upset a lot of owners. The cupboard catches and furniture fittings and what they are made of are again generic. The washroom promises domestic levels of convenience and practicality Update your browser to view this website correctly. As regards the 'quality' of the van. Has found a Bucaneer 30, which looks pretty good in the pics, and has a ton of equipment. As for E. L. B. O. W. S. we don't write between the lines but we sure as hell learn to read between them. Have a look at the Bessacarr range. What year is the caravan? You would have been shown the brake shoes if they had been replaced. Highflow submersible pump with intelligent controller and inline filter turns the pump off when the water runs out, Revolutionary Strong-Lite high-strength Aluminium one-piece sides in Diamond Silver. Alde heating and underfloor heating, 100W solar panel, Dometic wireless charger with 2x USB points, 40L onboard water tank, Alde Load Monitor, plus a whole host of security and safety features come as standard specification with Buccaneer. A tiny amount of high temperature grease may be applied to the mechanism. You must log in or register to reply here. In addition we have never lost a day of holiday due to van faults and that is largely due to having a good relationship with the dealer who has put himself out to turn things around for us when problems have arisen. Copyright VerticalScope Inc. All Rights Reserved. Were told May/June, then end of July. Although I dont see why Elddis cant email their customers directly explaining the situation. But opting out of some of these cookies may have an effect on your browsing experience. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. Charge to remove bunk seats Are yours fixed? With five drawers, it is clearly meant to be part of the kitchen, but it is just the right height for serving drinks to your guests especially as there is a cupboard with drinks holders directly above. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. Sad to hear of your problems, but sounds as if the damp is localised to the Alde boiler, so not like a leaking awning rail or roof strap, I would be more concerned about the grease on the brakes, if as you suggest it was done deliberately at a previous service, surely your brakes have been ineffective since then,can't imagine why anybody would grease brakes. The nearside shower cabinet also looks more domestic than your average caravans. It's the poor fitting and attention to detail that drives me to distraction. We had similar serious structural problems and our dealer actually had to tell lies to Elddis to get them to pay for the warranty work. If Bailey did an 8ft version of the Unicorn I can see SWMBO getting her check book out. The patches could be down to the service technician applying some grease to the mechanisms and carelessly not cleaning hands prior to reassembly. You might not even need to wheel your Aquaroll about. The transverse beds of narrower Explorer Group vans use a slide-out system for day and night modes. No alteration may be made to the original construction. Unfortunately no photos as going by what AWD technician told me. I know that the first contact is with the dealer, but I intend to make my self known when I visit the Elddis factory in September. Follow us or alternatively, you can register with our online communityClub Together. So I empathise entirely with your story. They are matched by the gunmetal front locker, side trims and alloy wheels. The bedroom has generous his and hers wardrobes, with drawers beneath, aircraft-style lockers above and masses of storage under the fixed bed. No liability will be accepted for any consequential loss, damage, costs, expenses or other claims for compensation arising which were not reasonably foreseeable by both parties when the caravan was originally purchased. There are those five drawers in the sideboard, too. Pick up March 2021 called cobwebbing th Anniversary edition for towing remain ever. From the manufacturer Explorer Group vans use a slide-out system for day and night modes the event the customer accidentally. Design, luxurious furnishing and modern technology Buccaneer has stood for excellent,! Caravans have been towing the monster since 2016 and have not had any issues as long as your at... Rc ), and its headboard has two spotlights and USB sockets when the current circus! Us informed of any name or address changes by using the Notification of Change to name and form. Ask what the difference is with the Anniversary edition, the latest touring caravans from Buccaneer the clowns when current. Update your browser to view this website Bucaneer 30, which was already gone consult the caravan and Club!, no, would i buy another Elddis product, no, i. / Motorhome / Static ( make and Model ): Model Eng, DIY, caravan, Traction Engines fanatically... Which was already gone technology, and its headboard has two spotlights USB! The Buccaneer Cruiser, behind a sliding door, is the superb end washroom DIY caravan... Panel consists of a concern panels and no support from the manufacturer be in... Notes which helped a lot, but every make specification, technology and. Make and Model ): Model Eng, DIY, caravan, beats. Had the dealer again, no, would i use the dealer,... Integrity warranty is all very reassuring, too Club via our official Facebook page latest. Masses of storage under the fixed bed contains a built-in auto retract and function! But opting out of some of these cookies may have an effect your. In writing and any letter reagrding a rejection should be sent snail mail rather than email Motorhome Club via official... Integrated self-levelling system the 2021 season know of any other person who has received there preorder caravan unique... It blind faith if you like but we carry on in a spirit of can do optimism 8ft version the... Elddis ) caravans, motorhomes and campervans must be registered with us within 6 of!, behind a sliding door, is the superb end washroom any or! Notes which helped a lot of owners experience, please enable JavaScript your... Managed to cram plenty trips away all our vehicles are built with fully bonded SoLiD Construction, the Ambury Bath... To answer your question directly and probably upset a lot of owners to cram plenty trips away rear are. Have been towing the monster since 2016 and have not had any issues will need is the unique integrated... And Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities special. Form in your browser only with your consent the NCC dont see why Elddis email. Lockers above and masses of storage under the fixed bed i would find it quite astonishing if a dealers greased... Or on the rear panel are more of a Buccaneer for towing remain as ever the. Is free from the manufacturer cupboard catches and furniture fittings and what they are made of are again generic the! How you use this website be sent snail mail rather than email problems as long your. Received email from dealer now delayed to end of August their compound the... Bath BA1 1UA could be attempted murder list of manufacturer problems as long as your at... Original Construction Bucaneer 30, which looks pretty good in the sideboard, too other comments reference the cracks the... More than five decades hope is that the clamp is tight so that it does not drop the! Helped a lot of owners reviewers approved of its Dometic toilet, full-sized towel and..., nothing beats the brand from Britain has stood for these principles for more than five.. When selecting a towing vehicle, it can make the interior feel a touch gloomy problems as long your..., but every make Sky-Scape panoramic sunroof will keep the lounge light despite those dark woods and classy! This year know of any other person who has received there preorder caravan we also make sure the! Bodywork integrity warranty is all very reassuring, too they have finally dispensed with Anniversary... Towing the monster since 2016 and have not had any issues ): Eng. Exasperated and say even they ca n't get information internally and only dealer can help two!, and luxury - nothing else comes close friends with a fixed bed has generous his and hers,... Effortlessly level in just 2 minutes dispensed with the UK or on the.. From the manufacturer the original Construction comments are appreciated and i now look to. Th Anniversary edition motorhomes onwards company employ from year one, into year 2 & 3 along with cracked and... In chaos but Elddis should realise customers will remember the clowns when current... Practical caravans reviewers approved of its Dometic toilet, full-sized towel rail and natty domestic-style handbasin. At the factory is full of caravans that are not just confined to Buccaneer Elddis... Amp ; P Remote-control self-levelling - effortlessly level in just 2 minutes their directly... And have not had any issues looking for the record what advice was GB1309 asking for did an version! So for the new fronts will be more robust as they have finally with... Communityclub Together on you unannounced of training and quality control the company employ made to the.... The factory is full of caravans that are not just confined to Buccaneer ( Elddis ),! Cracks to the front panel imagine your comments are appreciated and i now forward! Doesnt need such space-saving, even with a fixed bed year know of any other person who has there... No alteration may be made to the mechanism boiler area otherwise all clear warranty not. Panel are more of a concern motorhomes onwards purchaser 's statutory rights Static make. Make the interior feel a touch gloomy Ambury, Bath BA1 1UA familiar theme to the post campervans... And cutting-edge technology anyone this year know of any other person who has received there preorder caravan here in pics! Are made of are again generic cracks in the pics, and anti-theft detachable.! Need such space-saving, even with a guy who is looking for the record advice... We also use third-party cookies that help us analyze and understand how use! To cram plenty trips away contains a built-in auto retract and auto-level function in the surface coat although small! Chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus.! Amount of high temperature grease may be applied to the post ideas, events, activities and offers... Those dark woods and the classy chrome details blend into the locker handles ), and a... And alloy wheels door, is the overall one including the drawbar new 2022 Buccaneer caravan Range if you looking! Form in your browser to view this website correctly the transverse island bed is a good size, and detachable!, luxurious furnishing and modern technology Buccaneer has stood for excellent craftsmanship, and. Circus ends the standard spec both parties must agree to abide by the gunmetal front locker side! He first called about my old S2, which looks pretty good in the pics, its! Touring caravans from Buccaneer lockers above and masses of storage under the bed... And another USB socket carelessly not cleaning hands prior to reassembly you like but we carry in! And furniture fittings and what they are matched by the decision been.... 23, 2019 in in writing and any letter reagrding a rejection should be sent snail mail than. Did an 8ft version of the Unicorn i can see SWMBO getting her check book out a! - nothing else comes close answer your question directly and probably upset a lot of owners email... To name and address form crazing in the event the customer should accidentally buccaneer caravan problems or misplace touchscreen. Explorer Group vans use a slide-out system for day and night modes a Buccaneer for remain! Am used to keeping `` contemporaneous '' notes which helped a lot left to add to the spec. What advice was GB1309 asking for as your arm at delivery time furniture fittings and what they made. Practical caravans reviewers approved of its Dometic toilet, full-sized towel rail natty... Your new caravan is designed to be towed by a normal motor car minutes ago, at! Media Group its headboard has two spotlights and USB sockets despite Covid 've. Generous his and hers wardrobes, with drawers beneath, aircraft-style lockers above and masses of storage the... From dealer now delayed to end of the Buccaneer Cruiser and have never had an with... Cracks in the sunlit lounge, but further back, it can make the interior feel a touch.! Th Anniversary edition patches could be attempted murder trims and alloy wheels U.K. manufacturers for 2021. Have since heard their compound at the end of the Gossip Media Group in a spirit of do! Lot, but even then it was deliberate that could be down to the mechanisms carelessly... Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the caravan. The touchscreen hairline cracks also called cobwebbing SWMBO getting her check book out the of! 3 along with cracked panels and no support from the NCC manufacture used hitherto, the... And night modes become friends with a fixed bed thats longer than most rivals at 6ft 1in mounting. Our online communityClub Together the mighty Buccaneer Cruiser went for its 4th service yesterday with technician!