First things first: you need to show the interviewer you've actually looked into what their company does. Gave information on the company and how stable they are. Q22. please use the contact form HERE. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. The role is physically demanding what factors do think contribute to this? Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond. 05:23Q4. Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. Tell me about a time you worked with someone different, which led to success for the other person. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. Anonymous on 3 Jan 2020. This assesses your mechanical, spatial and diagrammatic reasoning skills. Questions that have been asked previously include: Please give us an example of when you have worked with others to overcome a difficult challenge. What do you about Openreach and the products and services we offer. Expert responses that you can use during your interview. Give me an example when you provided great customer service. Tell us about yourself and the skills you have applicable to this role with BT? AdUnitType: '2', Full Suggested Answer & Detailed Response, Question 7, He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Why? Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. No minimum term. Why are you suited to this programme? Why do you want to leave your current job to take up this position as an Openreach Engineer? What are your salary expectations? Q18. That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. Q11. Suggested answers verified by our panel of interview experts. Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. (How to PASS an Openreach Job Interview!) I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. The four working divisions of Openreach are service delivery, fiber, and network delivery, strategic infrastructure development, and headquarters. Thank you for sharing. It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Q10. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. Tell me about a time you worked in a team or on a project. Tell me about a time when you had to overcome a difficult challenge?Q. THANKS Richard . Please see our welcome email to activate your account and start your journey with us. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. Q15. Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. Give me an example when you provided great customer service.Q19. How can BT continue to beat its competitors? If you purchase through links on our site, we may earn a commission. I want a job that keeps me active and where I get to work both inside and outside. Why do you think you will be a good Openreach engineer?Q12. Q8. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. [emailprotected] for more information. HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! We dont blame you. Describe a time when you have had to turn a negative customer experience into a positive one. BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. }, 2000 ); Q13. Customer experience is championed at every level of Openreach. What do you like about them? Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. And, let's face it, flattery is never a bad thing. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Q17. Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). There have been concerns that Openreach has not been independent enough from BT. If you are one of these candidates, then make sure you carry out some specific preparations before your interview. (function (v,i) { How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. Thank you so much for this, extremely helpful! Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. You are the tops! setTimeout( function() { Q. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. What action did you take? Where do you see yourself in five years' time? Expert responses that you can use during your interview. Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. and independent advice on what to buy. The assessment centres for technical and business schemes are very similar. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. So there is no risk. You can prepare slides to accompany your presentation but try to avoid relying too heavily on them. Ensure any opinions you express publicly are not too confrontational. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. Sent to your email inbox within seconds of your order being placed. Q13. Do your research Get started by setting up a Google Alert for BT. Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. Text_Color: '', If you cancel before the 30-day trial ends, you will not be charged. You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. Full Suggested Answer & Detailed Response, Question 5, What would you say is your main skill? Our team of new Twitter customer service representatives are all ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction. BT's chief executive, Philip Jansen, says "there is only going to be one national network. Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. Q12. Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. Your questions and answers helped me tremendously to land my first Tech job. The complaint steps literally saved me for my interview earlier, thank you!!:). It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. The answers to the FULL LIST of interview questions featured on this page. I want to exploit my talent and experience. BT then takes over the process again at the assessment centre stage. well if we want competitive prices we need multiple networks. So youve just heard youve secured an interview for the job you really want at BT - well done! Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. 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