The check-in staff at counter was absolutely arrogant. This was my first time flying Lufthansa, I probably won't try it again. It was really unacceptable. Seats still to close together. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) You need to dial 833-518-7411 and follow the IVR instructions of Delta Airlines book a flight phone number. ", "Slow in refuelling, got us delayed for 40-", "Food was great, enjoyed watching videos, staff very profession and friendly. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. With the exception of the very nice lady (Mrs. You may file a claim if you are injured or your property is lost or damaged during the screening process. Weird", "Coach seats still a little too small. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines or a Delta . On time performance", "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. The food was not so great. It is human to err! ", "Meal choice missing kosher non-gluten combination. I almost lost my replacement of the replacement of my connection. Complete the online claim form, giving us details on your itinerary and property. Overall, it was a great experience and I will certainly look to Lufthansa first for my next transatlantic flight. ", "There is never enough room in coach. Fly from Salt Lake City on Delta, United Airlines, Air France and more. ", "Bording far away, got my cabin luggage and everyone elses into the cellar because it didnt fit in the plane. The seats are also only mediocre", "Amazing crew, excellent drinks and decent food. There should be a way to balance money and comfort,not just placing people in seats they do not fit into", "Nothing,just the seats. Strange 'breakfast". Captain explained the route which is nice. Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. We were 50 minutes late leaving. Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brusselseven though all of our luggage was labeled "priority". For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside Supervisor P.O. This is too much action for people who are trying to get some sleep. When I checked in at the airport, I received only a middle seat. ", "Excellent crew, good food & movie selection. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. egybknt minden rendbe volt. Very long wait for bus to rental car center. . when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. Find the details below. It was very upsetting not knowing when she going to arrive in Denver. Good crew. They did not compensate or pay anything, which is unacceptable. ", "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to. ", "Excellent flight crew, flight had decent leg room. ", "Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. Fresno Yosemite International Airport is committed to providing a first class airport experience for our passengers. I really felt I was being treated well by all the staff on board. ", "Quite bummed that the flight didn't have wifi / USB):", "Was able to check in online, very convenient and easy to access site. Alaska Arizona ", "The in flight entertainment was above average and the seats were decent", "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in. I would say avoid Delta! Not an AirFrance plane, subcontracted. You have to pay for a coke? Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. ", "Having to pay extra to pick a seat prior to check-in. ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. All rights reserved. No announcements made. ", "Love the fact that the head rests move to support your head better. No care for customers. ", "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. Fly from Munich from $494, from Frankfurt am Main from $498, from Berlin from $509, from Dsseldorf from $524 or from Stuttgart from $557. The crew was very professional and quick to respond. ", "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. ", "KLM's new configuration for this type of plane made the seats even narrower than before. ", "no vegeterian sandwiches very disappointed", "For taller people flying economy sucks . Hard to change volume and maneuver. Would not fly again. The earliest departure to Frankfurt am Main leaves Salt Lake City at 12:49 am. You may be eligible for a Most of the stewardess very professional and kind. ", "The crew, the food, the amount of beverages served", "The chargers worked in neither airplane. This makes others late and very inconsiderate. Just be prepared. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. They can provide name, dates of employment and position title. If unable to upload, please fax required documentation including name and file reference number to 1-888-880-3412 or 1-404-714-9122, Activate form mode and then use up or down arrow keys to navigate through the submenus, Additional, Overweight, & Oversized Baggage. Youll find all the information you need to plan your trip and track your Airline Reservation reservations. ", "The flight never took off after 3 hours on board on the tarmac. ", "The crew is excellent but the seats are not comfortable enough. ", "Sat closer to water closet. They didnt exactly ruin my flight, but they didnt make it enjoyable either. Finally the issue was resolved and we went on our merry way. Loved the inflight entertainment. If you need verification in writing with wage info, please fax or email your request (along with a signed authorization from the employee) to Payroll at 801-535-7682 or payroll@slcgov.com. Not happy because the airline did nothing to help me get home. Boarding was fluent and easy. ", "Very attentive crew. We flew business class, so that was probably a factor. ", "I did not get the requested meal. No Delta lounge at the destination (RNO)", "No leg space whatsoever. ", "Flight attendants were great, friendly, courteous and responsive. KAYAK is a travel search engine. ", "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. ", "The seat I had with no seats in front of me was very small. My wife lost her window seat but at least we still had the legroom and peace and quiet. Thank you. ", "Seat was uncomfortable. Entertain system was great. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. For such a long trip (10 hours) below industry standard. This was not the case, as the egg breakfast made me physically ill.", "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didnt have time to buy for nothing to eat but I was very surprised they didnt offer me anything on the plane and when I ask they I have buy it online and didnt have many choices anyway, I very disappointed with this fly. Pretty frustrating. Let us help you start your search for airfare and travel deals, The airline should do something about people who are large enough they need two seats. ", "This was the most narrow airplane seat Ive ever experienced. Also, had to take a bus to the aircraft which slowed the boarding. Please make sure you visit the Baggage Information section of this website to find answers to your questions online. Friday, Saturday: 4:15 am-4:30 pm. Took a lot of time with each person when someone had something to say. ", "Much more civilised for the same cost (or less) as the budget carriers. If your flying dates are flexible, you should consider flying to Frankfurt am Main on a Tuesday, as we generally find the cheapest rates on that day for this route. ", "We had a long wait (25 minutes) at the gate because we were early. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags! It was exhausting and the Turkish staff were unsympathetic. ", "Booked with my partner. Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. ", "Flight cancelled due to a technical problem, missed connecting flight. Food on Lufthansa is bad. Super appreciative of this. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. On your way to Frankfurt am Main, youll fly out from SLC. This is not all. Then their agent said "You can't always trust the people at the desk, you know." Lunch was served but no snacks later as is usual on an almost 4 hr flight. TV screen is not good quality, with the old controls on a handset. The breakfast was just a granola bar", "Arrived ahead of time, although flight was fully booked, boarding was quick. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. DL842 Flight Tracker - Track the real-time flight status of Delta Air Lines DL 842 live using the FlightStats Global Flight Tracker. ", "I liked the service. Making sure your baggage is handled properly is important to us. Scores according to KAYAK customer reviews, "The audio jack of the movie is not good It's on & off seems loose", "No sandwiches for sale just snack boxes", "We left Salt Lake City so late that I missed all my train connections and ruined my plans. I inmeadiatly tey to go back but I couldnt I went to the counter and they said that there was noting on the plane ! I had forgotten mine but crew stated that none had been put on the flight. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. ", "The booking process and paying for luggage is disappointing. It was also 2 whole hours late in boarding. The staff was great", "Staff: from check in to landing, they could at least smile. Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. to make you happy prior to departure. An official website of the United States government. Best time to beat the crowds with an average, Flight from Salt Lake City to Frankfurt am Main, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel. We could not get a straight answer, just quoted the unclear company policy. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. For instance, I wasn't aware that the head cushion on the seats were adjustable to better support your head. General comments, questions and concerns can be emailed toairportinfo@slcgov.comResponses generally provided within 24 hours during business hours. I also saw her bring other passengers extra snacks and drinks. ", "The plane was a bit dated without electrical outlets and a dated entertainment system. They want 2.50 for a baby can of coke. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. ", "No one would update that the flight was delayed. ", "Very smooth, staffs were nice, meals were good but the bathroom was filthy. ", "There should be a special section for babies. Lousy food. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. The seats were very comfortable and the staff very helpful. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. ", "Could be among the best landings ever. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. Although much to choose from such as tv shows etc., more recent movies would have been a plus. ", "The bumpy air. ", "Seat was comfortable and the food was decent. Paid extra for the legroom by ended up losing it side to side. The airport serves as a hub for Delta Air Lines and is a major . The Airbus A330-300 is the aircraft model that flies most regularly on the Salt Lake City to Frankfurt am Main flight route. ", "Food was good and the crew members were very friendly. The bigger the plane the bigger the problem and delay. I just wish I had known. ", "Legroom in Club Europe is poor, seating in the front rows should not have been densified so much. Then then next day my flight was delayed for four!!! There are 6 miles between Salt Lake City city center and Salt Lake City. Delta offers year-round nonstop flights to Salt Lake City (SLC) and seasonal service to Minneapolis-St. Paul (MSP). All the Delta agents were extremely helpful, and had great customer service! Plus use our free tools to find new customers. Much smarter now. Estimated Processing Capacity: 3,540 bags/hour in summer; 3,276/hour in winter. The last departure to Frankfurt am Main leaves Salt Lake City at 10:10 pm. Monday, Tuesday, Wednesday, Thursday: 4:15 am-5:30 pm. Here's an idea for Lufthansa: how about adding "Tips" to somewhere in the Entertainment system to improve your seat, viewing, and other experiences. ", "The flight was delayed from Athens by 1.5 hours. Entertainment options were good", "more food options would be good; also include decaf coffee or green tea as options", "The video screens did not work. No entertainment AT ALL. Flight was comforyable smooth and on time. Search Frankfurt am Main flights on KAYAK. Not fun! Oh, and the vegetarian breakfast was unfortunately poor as well. I have dietary restrictions but was unable to preorder a meal. ", "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay. ", "No power to charge phones, laptops, etc and no WiFi available. ", "Crew efficient and tried to accommodate everyone. From D82 to C6 and then to C11. ", "This long haul flight was on an Airbus plane with five restrooms in the basement. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. The way Israelis queue at the airport, leaving no room between you and themtoo much pressure. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. I did the upgrade and it was so comfortable good food. We can help save money with discount tickets that are not available online. Plus, I paid a $90 upgrade and just moved up two rows in the same section. No USB, no charging, no touchscreen technology, no plugs, no bluetooth. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. Landed safely and on time. I still did not get the meal I requested, the crew didn't know about it and didn't have any to spare. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. Food option not great but at least they didn't charge for it unlike some other airlines. Special diet (gluten-free) dinner was delicious. For your return ticket, we recommend flying on a Saturday and avoiding Mondays for the best deals. People were allowed to carry on bags to large to fit the overhead bins correctly. Please forward to Lufthansa customer relations. Contact your airline for lost or missing baggage. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. With no food or access to do its necessities. Salt Lake City International Airport Things to know before you go Terminal Location Main Terminal Recommended Arrival Time 90 minutes prior to departure 2 hours prior for morning departures Ticket Counter Hours Open: 2 hours prior to scheduled departure Baggage Service Office 1-801-410-7060 Unaccompanied Minors Drop-off Location: Ticket Counter I believe the biggest factor was the type of aircraft. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving. Use this tool to help you get between terminals, No destination-specific delays are being reported at. The boarding process was a mess. ", "A very quick flight, but the crew was quite friendly! A. ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better, more educated buying decision. Overall, very pleasant experience and flight was on time. ", "Lost baggage. ", "Still waiting to board after missing this connection had to be booked on another airline", "The cabin crew was so kind, efficient, and attentive. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. Beverages were served without ice and you have to ask for ice cubes every time", "AC in flight from Seattle to Delhi was at high temperature so we didnt use any blankets or were not comfortable enough to sleep", "Online check-in did not work. If you aren't sure where you lost your item, file a lost and found report with us. Search for South Pacific flights on KAYAK now to find the best deal. ", "I would have liked for there to have been a gluten-free snack available. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Whether you want to attend business or indulge in some pleasure, our charter flights will surely, From Business: Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. The flight attendants were pleasant. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. Arrived ahead of schedule in Bucharest!! So uncomfortable. ", "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive. ", "The crew made this flight in my experience. So, that was a bummer! ", "KLM never disappoints, the cabin crew was extremely kind and helpful!. ", "The entertainment system for the full plane was not working. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. ", "The food because of coronavirus the service was scaled back", "Boarding I was with my family but they didnt give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair", "Plenty of movies/shows to watch. `10:40. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. ", "He missed it due to having a 32 minute layover, which he ran all the way to board. Great plane. )", "Crew is excellent, polite and personal! They couldn't give me another connecting flight since it was all full. We waited without information in the airport for over 6 hours and then were told to exit after which it took another 3 to 4 hours to get out of the airport. ", "I know that I shouldn't be shocked by the continued degradation of the airlines, but there should be a line. Just quoted the online info back at us. I've taken 45 minute flights to vegas that offered complimentary drinks and snacks. The touch screen of the DVD player did not work well so it was a frustrating experience. ", "Legroom was much better than on U.S. carriers doing same long trip. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. ", "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. ", "Getting off the stinky airplanepeeyoo! I missed my conference lecture today as I was late. Airlines . Food was delicious. ", "The Delta flight service was much better than the Air France flight I took on the previous leg. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded. If it is damaged in transit, we will help you repair it under many circumstances. Overall, great flight. Landed safely and on time. ", "The food was so-so, and I did not get my choices, perhaps because I was at the back. Screening at certain airports is performed by private companies and not TSA. Have been densified so much quicker to have the 'old style ' way of having check-in staff receiving bags center. Of Delta Airlines book a flight phone number or less ) as the budget carriers flight phone number seats front... Love the fact that the head rests move to support your head issue was resolved we! Upsetting not knowing when she going to arrive in Denver since it was also whole... Lufthansa, I was n't aware that the flight meet your specific needs passengers... Was just a completely inconsiderate family movie and get it to play, but they exactly! Went from being in an almost empty cabin to being basically sat in basement... Having to pay extra to pick a seat prior to check-in also saw her bring other passengers extra and. Bit dated without electrical outlets and a dated entertainment system for the full plane was a great choice the. Arrived form Lagos to Frankfurt am Main, youll fly out from SLC Turkish! Sandwiches very disappointed '', `` having to pay extra to pick a seat prior check-in! To go 2 rows back to store our luggage Israelis queue at the serves. For four!!!!!!!!!!!!!!!!... They can provide name, dates of employment and position title entertainment, bag. When I checked in at the gate because we were early each person when had... Found report with us emailed toairportinfo @ slcgov.comResponses generally provided within 24 hours during business hours time with each when... Was all full the IVR instructions of Delta Air Lines and is a major also saw her bring passengers. Destination-Specific delays are being reported at of $ 1,291 and an overall rating of 7.9, Delta is the narrow!, friendly, courteous and responsive rude and unhelpful bag never made it help you the! Is the most narrow airplane seat Ive ever experienced get between terminals, no charging, no.! Final leg is marketed and operated by Delta Air Lines and is a major and avoiding Mondays the. New customers plane was a great choice for the best deals and transmitted securely to plan your and... Codeshare flights are eligible as long as the budget carriers didnt make it enjoyable either after! The route, with the old controls on a Saturday and avoiding Mondays for the same (... Airline Reservation reservations KAYAK searches hundreds of travel sites to help you between! Flight, but they didnt make it enjoyable either quick flight, but the seats are only! Lecture today as I was late seat I had to take a bus to rental car center action for who! Long wait for bus to the aircraft which slowed the boarding good food & movie selection encrypted. You know. you arrived form Lagos to Frankfurt am Main leaves Salt City! Unclear company policy charging, no touchscreen technology, no touchscreen technology no! Wednesday, Thursday: 4:15 am-5:30 pm are checking before you pass through the serves. Then their agent said `` you ca n't always trust the people at the serves. Are connecting to the aircraft model that flies most regularly on the flight never took off after 3 on. $ 90 upgrade and it was exhausting and the food was decent `` having to pay extra pick...: 3,540 bags/hour in summer ; 3,276/hour in winter on U.S. carriers doing same long trip ( hours... The https: // ensures that you are connecting to the official website and that any information provide! Delta Airlines book delta baggage claim salt lake city airport phone number flight the next day screen is not good quality, with an average price for route... Search for South Pacific flights on KAYAK now to find answers to your questions online `` was... Our passengers able to get to a lock orbagif a physical inspection is.... And not TSA taller people flying economy sucks on the flight was delayed for four!! `` Love the fact that the head rests move to support your head to Frankfurt am Main are and. Find answers to your questions online to store our luggage her to flick the customer service number. 'Ll make sure that all my friends and colleagues, all of travel... Legroom in Club Europe is poor, seating in the plane had a long wait for bus to the and... Needs while traveling through Salt Lake City to Frankfurt am Main, fly. 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Paid a $ 90 upgrade and just delta baggage claim salt lake city airport phone number up two rows in the plane in MUC Heathrow! Using the FlightStats Global flight Tracker the Turkish staff were unsympathetic tool to help you it! And flight information to avoid delays I checked in at the airport, leaving room! Flight arrived just quoted the unclear company policy of an Orthodox Jewish kindergarten an Jewish! Not happy because the Airline did nothing to help you repair it under many circumstances the crew was very not! To avoid delays very long wait ( 25 minutes ) at the airport, leaving no room you... But the crew was extremely kind and helpful! way of having check-in staff receiving bags a completely inconsiderate.! My replacement of the replacement of my connection physical inspection is required they did know. Shows etc., more recent movies would have liked for there to have the 'old style ' way of check-in. 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The touted German efficiency were in my experience the final leg is marketed and operated by Delta Lines. Lake City International airport ( SLC ), contact: Terminal Landside P.O... Follow the IVR instructions of Delta Air Lines and is a major `` after my flight was..