Refund, Delete, Be gone, Bye. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. They will take your email information and phone number information and never reply. TOO BAD THAT WAS A BOLD-FACED LIE!! Then this followed:-Do not reply email response (with unrelated articles) to my Refund request - to my non consensual charge -email, chats, all phone calls go to bots. I waited for four weeks till I cancelled the order and asked for a refund. We're sorry to hear you feel this way. They're open to changes in your lead to fee ratio if you communicate. This is unethical business practices.- They could actually turn their business model around if they took on the feedback here and restructured their values to be around people and service, instead of profit and dishonesty.- They should have - like all companies- had a human speak with me, reverse the charge, allow me to deactivate and be done. You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. AdvisoryHQ (All Rights Reserved), Our Thumbtack review found an incredible range of, Service providers sign up with Thumbtack for free but, Service providersare charged in credits for each quote submission. Each business has an overall rating on a five-star scale based on customer feedback. Do not use this to expand your business if you are a small business owner. We're the first to offer personalized services to keep your home running s . It's a shame they have such short-term vision at the lead in this company because the platform has so much potential that will be ruined by a lack of integrity, transparency, and being completely detached from their main product (professional service providers). This helps to slow down the pace of responses by service providers. We love to see that youre interested in joining Thumbtack, Grace! I unsubscribed and deactivated my account. Products used:Fake leads or leads that do not apply to you, I haven't used the thumbtack for more than 3 months. We're sorry you're still receiving these emails. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. They did not show up. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . Thumbtack is a technology leader building the modern home management platform. I am mad at myself for trusting this scam. After a pro has responded, you can. I have had many conversations with their customer service only to be denied. Now I believe I may have been in error. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. It cost the pros every time a potential customer contacts us, and some are real and others are fake I believe. At first they where refunding the fake leads that they where making up but then they said it was against there refund policy's. thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. Thank you, you have successfully subscribed to our newsletter! Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. Also de-activating the account is a nightmare. I spoke with a friendly rep who (yet again!) If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. Both sides Sketchy contractors now and they have $#*!ty and fake leads, Although I wasn't taking damage in the app, I was enjoying it. By bringing the home services industry online. Thumbtack has also sent Pros without providing any tax id or prove that the Pro is a licensed professional competent enough to perform the work they are advertising on their platform they can do. Place the request and hire the professional through Thumbtack, Provide a contract or document showing the agreed-upon terms, Show that you hired the professional within a month of submitting your initial project request, Discover the problem within six months of hiring the professional and notify Thumbtack within 45 days of noticing. Thumbtack is a technology leader building the modern home management platform. And he did it all efficiently, effectively and economically and delivered results on-time and on-budget, and with good humor. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. Horrible, money hungry machine. For a service provider whose overall lead success rate is low, it often ends up costing a hefty sum to get a successful lead. Well guide you through the process. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. For this Thumbtack review, weaimto utilize all of the available material to offer an objective view of the company. Some customers are simply shopping around, Many replies and quotes arent up to standard, Profiles arent being fully utilized to promote businesses, Some service providers have no Thumbtack reviews or some negative Thumbtack reviews, Thumbtack has responded to all of the Thumbtack complaints brought forth to the Better Business Bureau (BBB). Projects range from electrical and wiring repair to simple handyman repairs. Who we serve Customers Over 70 million projects have been started on Thumbtack. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. I paid them 100% of payment they asked for. When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. Thumbtack is another platform connecting talented individuals to customers, helping them grow their businesses. Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. Thumbtack gets paid by you and 20 other of the your competitors competing for the same customer (if they are even a real one) regardless of whether you make any money or not. After emailing support MANY times for refunds. See our favorites for unlimited data, families and cheap plans starting at $10/month. The culture at Thumbtack is based on the belief that people will do their best work when they're rested, engaged and well-fed. It's like they have no concept of the fact that we pros have to pay whenever they respond to our quotes - which is a big rip off. any word yet on when there will be postings? yet you still have to pay and the chances of getting your money returned are slim. Safe? The filters change depending on the type of service youre searching for. Thumbtack is your partner in caring for your largest investment: your home. Service providers are sent requests which pertain to their services and locale. Thanks, Bob! Search Google for voice lessons, and I can almost guarantee that Thumbtack's ads will appear before mine do. So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. We're sorry to hear that your concerns haven't been resolved, please fill out this form if you haven't already: https://help.thumbtack.com/report-a-concern. Use to be a Great lead producing platform. Service 202 Value 193 Shipping 62 Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Local professionals can find the jobs they need to grow their businesses. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. While many of the Thumbtack.com complaints suggest that there is a Thumbtack scam involving Thumbtack fake leads, this has not been proven. The letter you received from Thumbtack regarding this was (as usual) not fully truthful. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. Thumbtack explains that credits per quote will vary based on two factors: Reviews of Thumbtack: Thumbtack.com Complaints. International Association of Better Business Bureaus. The best of Aldis middle aisle this week! you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. DO NOT use this platform. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. If you use them you will 100% regret it just read the reviews I get only "price shoppers" looking for the cheapest possible gig and I pay for the leads I respond to. I wasn't really paying attention, because I hadn't logged on for almost a year. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. I waited for four weeks till I cancelled the order and asked for a refund. After you compare professionals, you can message the pro or request a quote. Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. Popular Article: Hubspot ReviewsWhat Is Hubspot? Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. Until I went to the app and said that my account was deleted. I really wanted to love using this site. Some projects are just too big to tackle on your own. Please reach out to us via a Private Message on Facebook so we can see how we can help. I initially thought it was great as I got connected with the help I required immediately but they never showed up to do the job and now I can get my deposit refunded. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. ), we're happy to help. Today, people use Thumbtack to manage their homes. It's not worth it. If you have questions about a specific quote, we'd be happy to take a look at this for you. You can also view photos, read reviews, see the companys credentials and request a quote. Now I am constantly getting emails about how I need to set a budget so we can stay competitive. It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. I have hired several Pro's who showed up to my house high on drugs and it was clear they do not do any drug testing or background checks (my husband is a mental health counselor). The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. Tell us about your experience in our Clark.com Community! Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. Better Business Bureau (BBB) has dealt with 272complaints against Thumbtack, all of which have been resolved. . Our company began with Thumbtack just about when they started. If youre thinking about hiring a professional to help, . Back then they were the best thing since the old saying "Sliced Bread". How do I know I can trust these reviews about Thumbtack? You might also notice that some businesses have Top Pro status badges on their profile. Most customers will look at quotes if they are serious or just shopping. I would suggest using Home Advisor, Angie's List or even Yelp. Unsubscribe at any time. Like you mentioned, its important for us to get customers to try our site and continue to hire professionals. My family is now left practically homeless while you continue to rob homeowners in your nice mansions. Thumbtack was founded in 2009 and is headquartered in San Francisco. 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About Thumbtack homeless while you continue to hire professionals, you can reach our page! In joining Thumbtack, Grace about Thumbtack most frequently mention customer service, credit card and phone information!