You required the original receipt for return. Unethical Advertising. I think its because of covid: they cant resell items. Our expert staff will help you in this case. Next, you will have to pay $7.95 in shipping charges. Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? Click on My Orders and then the Return Item button next to the order you would like to return. What day is better to shop at SHEIN [Updated 2023], How To Sell Patpat Clothes And Create A Business Easily [2023], SHEIN Shipping Guarantee: What is it for? Since you are here, let us help you out with this tricky situation of why SHEIN refund without returning the item. Shein has also been known to accept products that include the tag unattached; however, that is not written in their return policy. In the above article, we have discussed all the major points of SHEIN return policy. 1.Sign into your SHEIN account. Keep reading below to see which items are not accepted for return. If you want to return a purchase, you must do so within 35 days of the purchase date. Let SHEIN enjoy a few hours of less work! Hi Carol Burn, I ordered 2 items and I received 2 totally different items to what I ordered. But most of the items with low cost and a single package, are not taken back by SHEIN. You have 45 days from the time of purchase to postmark and mail your return. See Also: Zara Return Policy: Heres How to Make Returns Easy. Hi Tammy Shaffer, Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. If youre unhappy with your purchase for any reason, you can get a refund or exchange so long as your item is not on the non-returnable list above. How does it work? Boxes and APO/FPO addresses. Tick on the items you'd like to return, indicate the reason, and submit. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. 36.57 %. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'wikians_org-leader-1','ezslot_12',182,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-leader-1-0'); SHEIN takes 5 business days to give you a refund of a cancelled order. Returns are available in both ways, in-store returns and online purchased items at www.shein.com. Click the "Return & Refund Record" link. Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. [Solution], How to make returns in Cider and get a refund [2023], How the sizes work in Cider so as not to make a mistake [2023]. This was a question I was getting a lot as their policy is confusing. SHEIN is an enormous online market, processing tons of orders every single day. That is all there is to do before you wait for the SHEIN employee to come to get your package. Hi, there was no receipt in bag when I received it, 6 items. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. This article explains the purpose of why SHEIN refunds without returning. On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. Plus, learn which products are non-returnable. she is currently persuing her degree in genetic engineering. Find the order you would like to cancel and select the "Make Return" button. SHEIN items must be unused, unwashed and undamaged for returns. Manage Settings Luckily, Shein doesnt count the time it takes you to mail back your returned product. Follow the final steps and choose the option for your return. To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. You can either send back the item or you can keep it with yourself. Press J to jump to the feed. 6. Yes, Shein has free shipping only on the first return of your order. On Shein. FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. For returning items, we provide one Free Return label which you can use for your order. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. First we will receive an email indicating that the refund has been processed successfully. 10. We are here to solve your problem. 2. Can I return this? 45 Days to Free Return. this is randomly selected by our system and is not applicable to all.) Thats still nice of them ! Placed a order April 23,2020. [2023], VAT and Customs in Cider, do I have to pay them when I place an order? 3. Then its not our choice. You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? Otherwise, you can return any product to SHEIN. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); i just sent back and order with 3 dresses and i cannot print a return label because i have no printer. Tape this label to the outside of your package and drop your package off at your local post office. posted 2 years ago - Anonymous. Now what to do with these tiny tops that dont fit , I just returned an item. 2.Find the order in My Orders & click "Return Item." 3.Select the item (s) you would like to return, indicate the reason, then submit. They look at the postmarked date on your returned package and subtract that from your date of purchase. I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! The shipping cost for your 1st return is free. Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. Sometimes SHEIN will accept your returns without original packaging. Its a random service offered by SHEIN. 1. Im very disappointed as I love the top. Shein has a very good return policy. Select the order you want to return. so i sent them back by mail and paid 14.75 will i get reimbursed? I recently got a dress from Shein and it didn't fit me. An exchange will be issued if your requested item is in stock. Dear Linda Neczaj, During this time, you can contact their customer service team to set up the return request, which they will prioritize. 1. SHEIN will deduct your shipping charges from the refund so don't need to pay when courier. Full of $#*! Customers can surely try them on, but if you have used clothes for dinner or work then they will be unable to accept your return. Customer Service only apologizes and give you a . Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. The SHEIN will deduct shipping charges from your refund. [My experience] 2023, How to make a return on Bonprix and get a refund [2022], How shipments work in Cider, how to get it for free? website. There is no customer service. SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. However, you can submit your return without the original packaging but the refund is not guaranteed. I got this message too. Can I ask why ? Step 2: Click on "Order Details". Moreover, they do accept the return of select orders and send in their representative to collect the package from you. Its telling me I dont have a order to return but I have a order number GSUMP610B00J0PA and products that are to small to return, All Rights Reserved to Return Policy Guide2022, Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets), If received damaged/defective, contact their customer service, Do not send your return to the address on your package, follow the instructions given on the return label. Submit a ticket and check the instructions sent to your email address and your Shein inbox. Where did the message appear? This article has been viewed 22,829 times. To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. The original shipping fee and insurance are non-refundable. (1) Sign into your SHEIN account. Products in the beauty category are excluded from SHEIN. Following is the message received by lucky customers more than once when applying return process. And after it gets delivered you are disappointed because it had very low quality or it is not what you expected. Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. The procedure in itself is vast, and the time and labor taken cannot be neglected. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Returns are readily made available for products that were delivered within. Let's use the below example to show how this works. Fun Fact:Do you know that Shein has8M + followersonInstagram? Amazon does it with certain things too. Yes, you will get your money back after the cancellation of the order. Why does SHEIN refund without refunding the item? I live in the United States and love to shop in retail and online. Well publish your reviews on our site. Step 1: sign in to your SHEIN account and click on "My Orders" to select the order you wish to return. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. Save my name, email, and website in this browser for the next time I comment. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. If you dont like it, you can ask for a refund. Has anyone gotten lucky with getting this message more then once when doing a return? Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". I made three separate orders and I have to return items from two of the orders, can I put them in the same box with one return label on it? Your blogs are really amazing with lots of information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Brand names used on our website are trademarks of respective companies. You are welcome to keep the item without returning itno return label will be sent. Then just drop it off at your local post office or arrange a USPS pickup from your house. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. Next,The . Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. In this section, you can read step by step process to start your return. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"