One semi-private dinner reservation for up to 30 guests with standard restaurant decor. We never waited more than 3 minutes for a shuttle. In Asian restaurant the table next to use was asking us for a soy sauce because their waiter took very long time to come to them. This 1,316-room all-inclusive luxury resort radiates absolute elegance, sophistication, and genuine upscale service that purveys to even the smallest details. Thank you Cesar for welcoming us when we checked in - it was an absolute pleasure meeting you and you run a fabulous hotel. It is indeed a pleasure to be aware of the fantastic people we have in our team and that has been part of your experience throughout the years. Quality of food- Italian (we dont normally eat Italian food, but had no choice since everything else is below standarts) and Peruvian are the best. Complimentary Honeymoon Package - 2017 PRICE: FREE!*. Were able to provide the lowest room rates at the time of booking your travel and room accommodations, backed with a 100% price-match guarantee. Tobenefit, a group contract of 10+ rooms must be confirmed and all guests must be booked through The Wedding Travel Company. Earn $20 USD per room, per night, for every room you and your party book! Generally the best food weve had at higher end all inclusives. Moon Palace The Grand Cancun is the perfect setting for insta-worthy snaps under the Mexican sun. Wedding Ceremony, Reception, Cocktail Hour. A favorite with our South Asian couples, this option features a bamboo mandap adorned with fresh flowers and foliage, filigree lanterns and white aisle and stage. Get instant wedding date availability The More The Merrier Group Benefits: 10 19 Rooms / 30 - 59 Roomnights: 1 Hour Private Cocktail Reception. Services of a wedding planner and an on-site wedding coordinator, Catholic chapel Immaculate Conception location, 2 floral arrangements for chapel entrance: cylinder vase with greenery and babys breath, 6 white pedestal aisle markers with floral arrangements: greenery, baby's breath, Mexican calla lilies, 1 semi-private dinner reservation for up to 30 guests with standard restaurant dcor, Breakfast in bed the morning after ceremony for bride and groom, Personalized wedding website and bridal registry. You can use a specific package below, you can use a package as a starting point and customize it, or you can create a fully custom wedding. As of Mar 1, 2023, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All Inclusive on Mar 5, 2023 start from $707, excluding taxes and fees. JC steakhouse was as good as advertised, we also really enjoyed the grill, momo for hibachi at sunrise, Tavola too. Earn free room credits to be used towards your wedding! From the warm welcome youll receive to the unparalleled service that will make you never want to leave. My kids had a blast. The resort is HUGE. As you have mentioned, this must be reflected in a Luxury Resort.Thank you also for highlighting the aspects you have enjoyed the most such as the food and the desserts! More, Dear neenzzz,What a great honor for us that you have selected us for such an extraordinary event! We find Service in general in Mexico is of a higher level compared to other destinations, however the Grand (and palace resorts in general it seems based on some time spent at sunrise and dinners there) to another level. We arrived to an amazing welcome with wine and chocolates in the room and a beautiful bouquet of flowers from Rosaura and her team - thank you again - public relations do a fantastic job making everything perfect and smoothing over any hiccups. Everything was seamless from check-in through to restaurant reservations. 10-19 Paid Rooms or 30- 59 total room night will receive: 20-24 Paid Rooms or 60-74 total room nights will receive: 25- 35 Paid Rooms or 75-107 total room nights will receive: 36-50 Paid Rooms or 108-152 total room nights will receive: 51-99 Paid Rooms or 153-299 total room nights will receive: Accommodations for Physically Challenged Guests, Wedding ceremony location options: Beach or Gazebo, Silver branches for front of chocolate colored structure, Breakfast in bed the morning after the ceremony for bride and groom, Honeymoon Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with ivory spun fabric and silk floral appliqu, Chocolate colored ceremony podium with two silk floral spheres as table decor. Promotion may change without notice until full payment is received. DJ + Dohl: Magic Mike DJ International Bring your big ideas to life with a highly customizable ballroom reception! Carlos Gomez and Francisco Cauich were always around to take us wherever we needed to go to, making a huge difference to our holiday and making it so much easier to get around with 3 small children. We also saw other people getting the water and utensils by themselves. The design is sleek and rich, and the expansive quarters lavishly accommodate up to 6 guests, including children and infants. Your stay at this Cancun property places you within a 10-minute walk of Moon Palace Golf Club and Arrecife de Puerto Morelos National Park. The shuttle drivers are all so kind and friendly and helpful. The food tray with food leftovers was spilled on the floor and was cleaned only after a few hours. The average cost of staying at Moon Palace is around $450 per person, per night based on double occupancy. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. We had just over 100 guests. Gym- Gym in Grand in beautiful, however there were young children allowed to use the treadmills and elliptical. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. This package is available for a gazebo or beach ceremony. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. Enjoy complementary events, rooms and credit towards your wedding - The more you book, the more you receive! If you like the Moon Palace but want even more luxury, I recommend you upgrade to the The Grand Moon Palace. Despite size of the hotel we always receive a truly personal service. Don't miss out! The Grand Section offers valet parking free of charge. WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. HERE COME THE SAVINGS Promotion A Cancun wedding is ideal for those seeking a year round destination. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). Explore our favourite Cancun wedding venues below, or call our specialists. Dear Mrs. Royle,It is certainly always a pleasure for us to read your extraordinary comments and to reiterate of the amazing human beings we have as part of our team! Select one of our resorts as your venue, and your stay is free. Replenish your body and mind with healing treatments, mani-pedi options, natural juices and a replenishing experience, courtesy of Awe Spa. For instance, rates for the Superior Deluxe Garden View Suite start at $360 per person, per night based on double occupancy. Semi-private setting for you and your guests with customized seating and set-up. First time at palace resorts and definitely wont be the last! Couples can customize their dream wedding design using Palace Resorts vast selection of decor options. You will be directed to the Honeymoon Desk for the proper arrangements. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. Taxes and fees that are shown are estimates only. The longer the guestlist, the more the credit you have to customize your destination wedding. If you have forgotten the email address, or require further assistance, please reach out to our support team. ** Minimum booking of 14 combined nights (wedding couple plus guest rooms) required for Complimentary Wedding package. The island of memories. This price is based on the lowest nightly price found in the last 24 hours for stays in Exclusive Perks Up to $1000 Cash Wedding Gift Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. Picture-perfect sunsets. Each has a different vibe. Review collected in partnership with this hotel. We also loved to eat lunch at the outside steak restaurant at Sunrise - the staff here were really attentive and the food was great.Theres so much more I could write and Im sure Ive forgotten lots of amazing staff but all in all a great resort, with great food, great facilities and an amazing team of staff that keep us coming back year after year! 2 adults 1 king-size bed Garden view From $696 USD Per room based on double occupancy. They have a wonderful buffet breakfast. We called guest service twice, and were told that the issue was addressed, however IT WAST. UNDERSTAFFED we traveled during busy season so it might be the reason why you have to wait for so long to be served in restaurants. Book by March 30th 2022, for travel up to December 23rd 2023. Plus, enjoy free events and other benefits with our 'More the Merrier' package. The corridors (we stayed in 92) were messy with room service trays left outside the rooms for many hours. Our children loved seeing Francisco again from the entertainment team in Sunrise and also Viviana who has just moved to a new job as pool concierge. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! Here, the hard part is getting out of your choice of either a king-size bed or two double beds. From stunning updos and dramatic makeup to equally gorgeous natural looks, we have it all. Its very organized and there is a color coded system. My guests and I were very impressed with their work, and the stain turned out veryMy husband and I hosted our Indian wedding here in February 2019 and it was amazing! Hasta la prxima!Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). This package can also be used for a renewal of vows ceremony. Moon Palace just got even grander, with The Grand at Moon Palace Cancun. Pools- A LOT OF TINY pools with no privacy. Full Reservations / Users - Mexico and Brazil, Full Reservations / Users - Rest of the World, Culinary delights from 10+ signature restaurants. He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES Im not sure if its one pastry chef for the whole resort or in each restaurant is different, but whoever its, this person deserves recognition. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. Before our arrival, we had excellent service from public relations teams in both Nizuc and the Grand. Limited Time Offer: Enjoy up to $2,000 off* your travel package when you book with DestinationWeddings.com! WebThe Grand at Moon Palaces Cusco Terrace is a good option for wedding ceremonies that will have up to 120 guests. at this luxury all-inclusive resort. Pools (childrens): (2) A kids pool is available in the Sunrise section for children ages 4-12. Enquire online or call our friendly advisors, Cancun Located just minutes from Cancun International Airport, Moon Palace Cancun is nestled on the Caribbean coastline, with world-class facilities and endless activities and entertainment. Hair and makeup packages are available for brides and bridesmaids. Luis Moo was exceptional at the pool taking care of all our needs. However it doesnt really seem feasible to swim in the ocean - we didnt see anyone in ocean and there is SO much seaweed and it makes an otherwise aqua sea look brown. ).The transport around the resort is brilliant. Your password has been reset successfully, please verify your email. Plus, enjoy our spas exclusive bridal suite. My daughter adored her. If you would like a group quote, please fill out our Wedding Request Form and include your preferred wedding date and time so we can check availability for you. Where the desert meetssea and adults-only indulgence. We offer exclusive, personalized service from professional, responsive destination wedding and group vacation experts. VIEW RATES. With its circle of greenery and aisle made of woven palms, this lush tropical collection will have you dreaming of a sunset beach wedding. Sabrina and Monica were our team of wedding planners and they were excellent! Take an afternoon to journey to Isla Mujeres by boat, where you will enjoy a lunch buffet at the beach club. What are you most excited for on your wedding day? Free Upgrades 1 Free room upgrade for every 11th room. Minimum stay 4 nights. BUT FIRST: WHAT, AND WHERE, IS THE GRAND AT MOON PALACE CANCUN? A spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. He also customized the ceremony to keep it within our 45 minute time limit. We had to figure out our own system how not to burn ourselves. Customized seating and set-up for you and all your guests. Guests will be able to find deposit options, booking info, and payment plans there. Decorator/Flowers: Moon Palace team They take good care of their employees, paying for even the most entry level employees to go to one of the best English language schools in Cancun to learn English and advance their careers. It's your special day, so make it exactly the way you want! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. WebMoon Palace The Grand - Cancun | Palace Resorts Weddings PERFECT POOLS, FLAWLESS BEACHES, WEDDING BLISS Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. This isnt a traditional kids club with organized camp like activities but you could leave children there if you wanted, we didnt. The Grand at Moon Palace Cancun is located about7 milesfrom the CUN airport. Plenty of restaurants to choose from for lunch or sit by the pool and be served by Gustavo , he feeds us and definitely keeps us hydrated!!!! Ask sunnydays4me about Moon Palace The Grand - Cancun, Ask Cecilia L about Moon Palace The Grand - Cancun, Ask Polina K about Moon Palace The Grand - Cancun, Ask Dawn R about Moon Palace The Grand - Cancun, Ask Kerry K about Moon Palace The Grand - Cancun, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 21 websites, We compared the lowest prices from 20 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 17 websites, We compared the lowest prices from 12 websites. WebThe Grand at Moon Palace is your oasis tucked within the serene beaches of the Riviera Maya, giving you the most lush backdrop for your Indian wedding. We are certain that TripAdvisor's community will value your comments for planning their upcoming vacation.We already miss you!Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Had started to rain during lunch Gustavo the Manager went out of his way and dragged the Pool Umbrellas about 40 ft to where we were sitting , I was amazed!!! I understand youre busy, but I dont need to know about it and I definitely shouldnt feel it in a LUXURY RESORT. Earn $20 USD per room, per night, for every room you and your party book! Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. The hotel is beautiful and immaculate. Were picked up at dropped off at the golf course and signed in by Carla always greeting you, making you feel shes happy to see you again. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Comments: (Are you inviting children? This is one of the most family friendly resorts Ive ever been to. Resorts compensate us for bookings, and we invest in a better experience for our customers. The staff at the playroom couldnt do enough for us. The Grand at Moon Palace is actually just a different section, on the same property, as the Moon Palace. It is indeed a pleasure to have you here and to celebrate with you the union of your lives! Adults can unwind with the amazing all-inclusive concept, with a la carte dining, pool waiter service and a beautiful Spa. 7. Select one of our resorts as your venue, and your stay is free. Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. Private area with Audio and Visual options for DJs or Slideshows. Palace Resorts offer great benefits for your wedding party. Just finished up a truly amazing 6 day stay at The Grand. *Additional special amenities vary by guest room category. Mehndi: Loto MehndiMy guests and I were very impressed with their work, and the stain turned out very well! We dined at Jade twice, J.C. Steakhouse, La Gondola (another waiter from November came to say hello Roman took excellent care of us in Nov),Pier 8 and Los Corporales. The weather was perfect (temp ~high 70s/low 80s). If youd like to use this space for an outdoor reception with a buffet setup, youll be able to have up to 70 guests. 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